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Legal

Terms & Conditions

Last updated: 11 October 2026

1. Who we are

This website is operated by ThePetSeat. You can find us on Instagram as @thepetseat.

By using thepetseat.com and placing an order, you agree to these Terms & Conditions.

2. Orders & contract

Orders are placed through our checkout, powered by Shopify. A contract between you and us is formed when we accept your order by sending an order confirmation email.

If we cannot fulfil an order (for example, an item is out of stock), we will cancel it and refund you in full.

3. Prices & payment

All prices are in Euro (EUR). [Prices include / do not include] VAT at the applicable rate.

Payment is handled by Shopify Payments and PayPal. We never see or store your card details.

4. Delivery

We ship within the EU. Orders are processed within 1–2 business days; typical delivery is 4–7 days. Shipping is free within [shipping area].

Delivery terms for destinations outside the EU may differ; reach out to us before ordering.

5. Returns & guarantee

You have the right to return products as described on our Return Policy page. In addition, every order is covered by our 30-day satisfaction guarantee.

Nothing in these terms limits your statutory consumer rights.

6. Liability & law

We are liable for damages only to the extent required by applicable law; for simple negligence, liability is limited to the foreseeable, typical damage.

These terms are governed by the laws of [country], without affecting mandatory consumer protections of your home country.