Privacy Policy

1. Controller

The controller for data processing on this website is ThePetSeat. You can reach us anytime on Instagram: @thepetseat.

2. What we collect

• Order data you give us: name, delivery address, email, and order contents (processed by our shop platform, Shopify).
• Payment data: collected directly by Shopify Payments / PayPal. We never receive your card details.
• Technical data: browser type, pages visited, and similar technical information needed to run the site.
• Local storage on your device keeps your cart between visits — this is functional and stays on your device.

3. Why we process it

To take and fulfil your orders, provide customer service, and — if you opt in — to send you our newsletter. The legal basis is the fulfilment of our contract, our legitimate interest in running the shop, and your consent where required.

4. Service providers

We use Shopify (shop platform and checkout), Shopify Payments / PayPal (payments), and hosting/CDN providers. These companies process data on our behalf or as controllers for their own services.

5. Your rights (GDPR)

You can ask us for access to, correction or deletion of your data, restrict or object to processing, and request data portability. You also have the right to complain to your local data protection authority.

Reach out to us on Instagram @thepetseat for any privacy request. We keep order data as long as commercial and tax law requires, then delete it.